Refund & Cancellation Policy

Effective Date: March 19, 2026

At K.R.D Lux Enterprise, we are committed to providing professional consulting services and business solutions tailored to our clients' needs. This Refund Policy outlines the terms regarding payments, cancellations, and refunds for services provided by our company.

1. Consulting Services

Due to the customized and professional nature of consulting services, payments made to K.R.D Lux Enterprise are generally non-refundable once services have commenced.

This includes, but is not limited to:

• Business Consultations

• Strategy Sessions

• Business Development Services

• Operational Consulting

• Customized Business Plans

• Marketing and Growth Advisory Services

• Administrative Support Services

• Digital Deliverables, Reports, and Recommendations

Once services have been delivered, work has begun, or digital materials have been provided, refunds will generally not be issued.

2. Deposits and Initial Payments

Any deposits, booking fees, retainers, or upfront payments used to secure consultations, projects, or service engagements are non-refundable unless otherwise stated in a written agreement.

3. Cancellation Policy

Clients may request cancellation by submitting written notice to:

Email: info@krdluxenterprise.com

Cancellation requests are subject to the following conditions:

• If cancellation occurs before work has begun, a partial refund may be considered at the sole discretion of K.R.D Lux Enterprise.

• If work has already started, refunds may be reduced or denied based on time, labor, and resources already invested.

• Completed consultations and completed services are non-refundable.

• Missed appointments and no-show consultations are non-refundable.

4. Subscription and Retainer Services

If applicable, recurring consulting retainers, memberships, or subscription-based services may be canceled before the next billing cycle to avoid future charges.

No refunds will be issued for:

• Current billing periods

• Partially used service periods

• Unused consultation hours

• Services already made available to the client

Unless otherwise stated in a separate written agreement, cancellations take effect at the end of the current billing cycle.

5. Chargebacks and Payment Disputes

Clients agree to contact K.R.D Lux Enterprise first to resolve any billing concerns before initiating a chargeback or payment dispute with their financial institution.

Unauthorized or fraudulent chargebacks may result in:

• Immediate suspension or termination of services

• Collection actions where permitted by law

• Recovery of associated fees and costs

• Legal remedies where applicable

6. Refund Exceptions

Refund exceptions may be granted solely at the discretion of K.R.D Lux Enterprise in situations including:

• Duplicate payments

• Billing errors

• Accidental overcharges

• Services that cannot be delivered due to company-related circumstances

Approved refunds will be issued to the original payment method and may require 5–10 business days to appear depending on the payment processor or financial institution.

7. Service Satisfaction

We strive to provide high-quality consulting services and encourage clients to communicate concerns promptly so we can work toward a reasonable resolution.

While we do not guarantee specific business, financial, or operational outcomes, we are committed to professionalism, transparency, and client support throughout our engagements.

8. Contact Information

K.R.D Lux Enterprise

Email: info@krdluxenterprise.com

Phone: 307-217-4678

Website: https://krdluxenterprise.com

Address: 1621 Central Ave, Ste 62720, Cheyenne, WY 82001

For questions regarding this Refund Policy, please contact us directly.